Not sure if I’m supposed to say something to the store, Crest or is this just how shitty toothpaste now comes?

  • HikingVet@lemmy.ca
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    5 months ago

    This is a manufacturing error that has some how squeezed past quality control. If you spent money on this where it came in a sealed box, refund should be easy if unused. Or at least IME.

  • Zier@fedia.io
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    5 months ago

    Call or email Crest, there is a lot number on the end of that tube. Let them know, and make them send you a new one or a coupon for a free tube. That’s no acceptable quality, and don’t use it, it was compromised. I never use those brands, they are overpriced. I prefer Aim. Affordable and does the exact same thing, cleans teeth.

  • ArcaneSlime@lemmy.dbzer0.com
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    5 months ago

    Someone on the line missed the glue on that one (or some similar mistake, more likely it was a machine that maybe ran out of glue or missed the target for some reason.)

    Mistakes happen.

    • Luffy@lemmy.ml
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      5 months ago

      The tube consists of 2 parts, the tube (flexible plastic) and the screw bit (hard plastic)

      The 2 have seperated

  • AmidFuror@fedia.io
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    5 months ago

    OP, how long since you bought toothpaste before this one bum tube? Has it been so long that you have to contemplate if we’ve entered a new era of toothpaste tube quality?

    Some toothpastes have calcium in them as an abrasive, and the fluoride will become bound to calcium over time. In that state, it’s not able to strengthen your enamel. What I’m saying is that toothpaste may have a shelf-life, so you should be buying it bit more often.