Two weeks before your subscription expires - they auto-renew if you didn’t disable that function. I didn’t disable the goddamned function and - of course - they auto-renewed me for the Cadillac plan that’s $160 a year. My perfectly fine cheapie plan was $60.

I’m in the process of trying to get a refund and I’m not enjoying it.

  • Darthsenio_Mall [he/him]@hexbear.net
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    il y a 2 ans

    I got a refund through the livechat outside the trial period a couple years ago by repeatedly replying “i understand what you’re saying, but i still require a refund, thank you” each time the person explained why they were unable to issue a refund. After five times or so they said “a refund has been issued” and ended the chat. I was only getting like 15% of my internet speed when torrenting. Switched to mullvad and no problems other than it doesn’t bypass regionlock with netflix.

    • InevitableSwing [none/use name]@hexbear.netOP
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      il y a 2 ans

      “i understand what you’re saying, but i still require a refund, thank you”

      Thanks. I hope I can get this resolved via email. But if necessary that quip is very useful if I end up stuck in some livechat hell. In fact - repeating the same phrase over and over in any livechat hell is probably a great idea.

      mullvad

      I’ll check them out.

    • RedWizard [he/him, comrade/them]@hexbear.net
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      il y a 2 ans

      I do this with my debet card and it drives some people I know crazy. Its annoying only when there is shit signal.

      I have had my debet card skimmed like twice in town. So now it stays frozen and people can deal with it.

      • FuckyWucky [none/use name]@hexbear.net
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        il y a 2 ans

        depending on your bank, there might be an option to disable magstripe transactions, thats the shit that can be easily cloned. ive seperate cards for online vs physical.

        i also run a magnet over the stripe, no chip/contactless (contactless set to ~$40 limit), no payment.

  • RION [she/her]@hexbear.net
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    il y a 2 ans

    Lots of people recommending Mullvad which I have heard great things about, but worth noting it doesn’t have port-forwarding. If you’re doing any sizable amount of torrenting you may want to consider ProtonVPN which at least has partial port-forwarding support.

  • Comp4 [comrade/them]@hexbear.net
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    il y a 2 ans

    Man thats scummy as fuck. Any VPNS that dont pull shit like that ? I dont mind paying if they offer a decent service but I dont enjoy getting robbed like InevitableSwing.

  • TC_209 [he/him, comrade/them]@hexbear.net
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    il y a 2 ans

    When I tried to renew my three-year plan with Nord, I wasn’t able to since it was only available to new customers, but when I tried to cancel my subscription, I got a “Please don’t leave, here’s a deep discount!” offer. Keep that in mind folks.