@petrescatraian @hedge Hi there, all support questions can be sent to our team at hello@tutao.de. We can also provide assistance via any of our social media platforms.

How was the desktop client in question which is not syncing installed on the device? Are you using an AppImage or the Flatpak option?

@Reverendender And what exactly is the error message? What does it say?

@Reverendender @unruhe What’s the error message? If it’s a connection issue, could you try a different one like mobile data? If this does not help, please send your IP to hello@tutao.de so we can look into this!